Member Service Representative applicants have rated the interview process at Golden 1 Credit Union with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 54.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Service Representative roles take an average of 21 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Golden 1 Credit Union overall takes an average of 24 days.
Common stages of the interview process at Golden 1 Credit Union as a Member Service Representative according to 8 Glassdoor interviews include:
One on one interview: 33%
Drug test: 25%
Background check: 17%
Phone interview: 17%
Presentation: 8%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 2 months. I interviewed at Golden 1 Credit Union (Sacramento, CA) in Nov 2016
Interview
saw the job opening at a career fair. On a whim I did a brief interview and she didn't ask a lot of questions. Mostly asked about myself and what kind of person I am. After about 2 months I got a call back saying I got the job
Quick and simple interview process. Phone interview with a recruiter and then a questionnaire was sent for me to complete. I was then called for a second interview with two supervisors through video chat.
Interview questions [1]
Question 1
Explain a time where you dealt with an upset customer.
I applied online. I interviewed at Golden 1 Credit Union
Interview
It was fairly simple. Received an email to set up time and date. Spoke with someone over the phone regarding my skill set. Questions were based on tell me about a time…. Have example ready.
Interview questions [1]
Question 1
Tell me about a time you used several items to retreat and location information.
Overall, the interview process at Golden 1 credit union was fairly simple. I applied online and after a few days I had a call with a recruiter and then meet with two managers.