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      Support Engineer Interview

      Oct 27, 2023
      Anonymous Interview Candidate
      Atlanta, GA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Gong (Atlanta, GA) in Jul 2023

      Interview

      The phone interview went well. The assessment test feedback was shocking. One of the questions was an integration with a software Gong doesn't support. In effect, the hiring manager's response was 'that is not one of our products". Why would you turn a customer away if your software has alternatives that they can use?

      Interview questions [1]

      Question 1

      How would you respond to a customer that wanted to integrate with [software name]? Be as detailed as possible.
      Answer question
      avatar
      Gong response
      2y
      We appreciate you taking the time to share your experience and feedback. We are always striving to make improvements to our hiring process and candidate experience, and will take this into advisement. Please do not hesitate to reach out if you have additional suggestions or commentary. - Kelsey Biggs, Head of TA