Customer Support applicants have rated the interview process at Google with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 61.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 1 day to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Google overall takes an average of 38 days.
Common stages of the interview process at Google as a Customer Support according to 4 Glassdoor interviews include:
Phone interview: 100%
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Easy and clear interview without any trick questions. Very to the point. Not very long. Manager was nice. Applied online and took about three weeks. Overall was what I expected.
Standard to most interviews for this role. Approachable interviewer and easy to talk with. Average preparation for the interview can expect to yield good results- however it is a competitive role so be mindful
It was okay! I feel like it is something that is meant for those who are very interested in supporting customers with many different kinds of difficulties. You should consider this when applying.