I applied online. The process took 2 weeks. I interviewed at Grady Health System (Atlanta, GA) in Apr 2018
Interview
I applied and was called the next day for face to face panel interview with 2 supervisors. Passed that and did a 2nd interview with the department manager. Was told they would call back in two weeks.
I applied online. The process took 1+ week. I interviewed at Grady Health System (Atlanta, GA) in Mar 2016
Interview
I applied online which consisted of an application and assessment. The assessment was customer-service oriented and also sought to assess the candidate's personality. A few hours later, I received a call from a recruiter who wanted to schedule an interview. The following day, I went to the interview at Grady Memorial hospital. I was interviewed by two people. One was a executive director and the other was a manager, I believe. They both were extremely nice, which made me feel very comfortable. They asked me about my availability. After that, they each asked me behavioral based questions and wrote down notes in a packet. The questions were designed to assess candidates problem solving, critical thinking, time management, organization, and customer service skills. You'll be expected to present scenarios from previous jobs that you have had. Even though they were the ones asking me questions, it felt much more like a conversation.
Interview questions [1]
Question 1
Tell me about a time where you dealt with an angry customer?
Where do you see yourself in five years?
What are your major strengths?
Tell me about a time where you had to think outside of the box to solve a problem?
Scheduling Representative applicants have rated the interview process at Grady Health System with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Scheduling Representative roles take an average of 13 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Grady Health System overall takes an average of 31 days.
Common stages of the interview process at Grady Health System as a Scheduling Representative according to 2 Glassdoor interviews include:
Skills test: 29%
Group panel interview: 29%
Personality test: 14%
Drug test: 14%
Background check: 14%
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