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      Grand Circle Travel

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      Related searches: Grand Circle Travel reviews | Grand Circle Travel jobs | Grand Circle Travel salaries | Grand Circle Travel benefits
      Grand Circle Travel interviewsGrand Circle Travel Traveler Support Associate interviewsGrand Circle Travel interview
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      Traveler Support Associate Interview

      Aug 7, 2016
      Anonymous employee
      Boston, MA
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Grand Circle Travel (Boston, MA)

      Interview

      They are very selective. Group interview is to test you out in a group setting to see if you stand out and display their core values. If you don't you don't make it to the next round.

      Interview questions [1]

      Question 1

      How are you about receiving feedback
      Answer question
      1

      Other Traveler Support Associate Interview Reviews for Grand Circle Travel

      Traveler Support Associate Interview

      Jul 5, 2018
      Anonymous Interview Candidate
      Boston, MA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at Grand Circle Travel (Boston, MA) in Jun 2018

      Interview

      It started with a our of the building, then I "jacked in" to a current Traveler Support Associate to listen to their phone call. They wanted me to point out things she did well and things she could improve on. Then I interviewed with two managers simultaneously.

      Interview questions [4]

      Question 1

      Do you know about our values?
      2 Answers

      Question 2

      Give us an example of giving feedback to a superior.
      1 Answer

      Question 3

      Give us an example of getting feedback from a subordinate.
      1 Answer

      Question 4

      How would you tell a customer No to a request of theirs that was simply not possible?
      1 Answer
      1

      Traveler Support Associate Interview

      Oct 4, 2016
      Anonymous Interview Candidate
      Boston, MA
      No offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 1+ week. I interviewed at Grand Circle Travel (Boston, MA) in Sep 2016

      Interview

      My first interview was a phone/screening interview with a recruiter where I was asked situational personality questions, and got more information about the job requirements. The company is very serious about their six core values, practicing an open attitude, and being extremely flexible with regard to scheduling. I was surprised when I was asked in the screening interview about potential conflicts up to 4 or 5 months in advance. I have never been asked to provide this information in an interview before, or at the very least, not in the initial stage. At the end of the phone interview I was invited to participate in a group interview on site 2 days later. I was interviewing together with 4 other people who were applying for different, non-competing positions. We were asked to share our knowledge about the company values, client base, programs on offer, and then show teamwork in action by collaborating on an egg drop/travel pitch challenge, and a hypothetical crisis management scenario. We were then asked to rate ourselves on a scale of 1-5 and explain why we chose that rating. After the group session, we were brought to a waiting room where we waited to be called up for part 2, observation and one-on-one. I listened in on a customer service call and was asked to provide feedback for the person I was listening to. Then I was asked to a one-on-one with a hiring manager.

      Interview questions [1]

      Question 1

      Describe a situation where you had to confront a colleague or superior about a method you disagreed with. How did you handle the situation? What was the result?
      Answer question
      6

      Grand Circle Travel interviews FAQs

      • Traveler Support Associate applicants have rated the interview process at Grand Circle Travel with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 34.5% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Traveler Support Associate roles take an average of 12 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at Grand Circle Travel overall takes an average of 19 days.
      • Common stages of the interview process at Grand Circle Travel as a Traveler Support Associate according to 11 Glassdoor interviews include:

        Group panel interview:  27%

        Background check:  22%

        Phone interview:  17%

        Skills test:  10%

        One on one interview:  10%

        Drug test:  7%

        Personality test:  5%

        IQ intelligence test:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Traveler Support Associate(26) ;
        2. Manager(14) ;
        3. Sales Associate(14) ;
        4. Customer Service Representative(13) ;
        5. Program Director(13) ;
        6. Travel Consultant(13) ;
        7. Sales(8) ;
        8. Travel Agent(8) ;
        9. Traveler Support(8) ;
        10. Marketing(7) ;
        11. Customer Service(6) ;
        12. Travel Advisor(6) ;
        13. Travel Counselor(6) ;
        14. Director(5) ;
        15. Tour Leader(5) .


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      Jobs at Grand Circle Travel

      6 jobs in United States
      Digital Customer Experience Operations Specialist
      Boston, MA
      ·
      $85K - $95K /yr
      (Employer provided)
      View job
      Executive Vice President, Global Travel Operations
      Boston, MA
      ·
      $300K - $350K /yr
      (Employer provided)
      View job
      Cloud Platform Manager
      Boston, MA
      ·
      $150K - $180K /yr
      (Employer provided)
      View job
      Cloud Platform Engineer
      Boston, MA
      ·
      $145K - $160K /yr
      (Employer provided)
      View job
      Sr Data Engineer
      Boston, MA
      ·
      $140K - $150K /yr
      (Employer provided)
      View job
      View all Traveler Support Associate Jobs