I applied online. The process took 3 weeks. I interviewed at Granola in Oct 2025
Interview
There are 3 steps to the interview process. One with the recruiter which is about 30 minutes long. If he likes you, you move onto the case study. Then the final interview is with the Head of Customer Experience.
I haven’t heard back from them. Basically ghosted. I followed up twice since then and crickets. Sucks because the people seem cool and the company seems great.
Interview questions [1]
Question 1
Tell me how you handle multiple tasks and what takes priority?
Candidates applying for Customer Experience roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Granola overall takes an average of 21 days.
Common stages of the interview process at Granola as a Customer Experience according to 1 Glassdoor interviews include: