7y
Hey - thanks for taking the time to share your feedback. We rely on candidate feedback to help us learn and improve our process.
I apologize for the miscommunication early in the process. We typically ask candidates to use the calendar to “indicate several blocks of time” that they’re available for an initial phone call; we then respond with a confirmation of the time and date for the interview. It sounds like we may not have been super clear this time - and that’s a training opportunity for us.
For all of our interviews, we do follow a structured process. Meaning, we ask all candidates the same questions in order to create an even playing field and allow for consistent assessments. It’s an intentional part of our process that’s intended to reduce bias.
We’re always happy to learn more, so please feel free to reach out directly if you’d like to discuss in more detail. (jacqui.maguire@greenhouse.io)
Jacqui