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Claims Analyst (60) ; Software Engineer (47) ; Account Executive (20) ; Associate Software Engineer (20) ; Manager (16) ; Sales (16) ; Customer Support Technician (14) ; Senior Software Engineer (13) ; Software Development Engineer In Test (SDET) (13) ; Customer Care Specialist (11) ; Customer Support (10) ; Project Manager (10) ; Analyst (9) ; Senior Analyst (9) ; Software Developer (9)

Greenway Health Customer Support Interview Questions

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Greenway Health

Part of Vista Equity Partners

Interviews

Customer Support Interview

Jan 21, 2019

Anonymous Interview Candidate

Declined offer

Neutral experience

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I interviewed at Greenway Health

Interview

Test was a little much for an entry level call center employee, talked with recruiter then with hiring manager. The interviews were pretty straightforward - tell me about a time when, strengths/weaknesses, career goals.

Interview questions [1]

Question 1

Tell me about a time when you had to deal with an unhappy customer over the phone?

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Greenway Health response

Thank you for your feedback regarding the hiring process. While it doesn't sound like it was a match for the Customer Support opportunity, we hope you will consider future opportunities with Greenway Health. Good luck to you in your search.

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