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      Grubhub

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      Customer Care Manager Interview

      Dec 1, 2016
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Grubhub (Chicago, IL) in Aug 2016

      Interview

      The interview process took about a month and a half. GH was great with communication via email. I came in 3 times to meet someone on the care team.

      Interview questions [1]

      Question 1

      How do you build trust with your team and peers? How do you handle difficult conversations? What is your coaching and follow up style? What are you opportunities? What is your experience with WFM, Chat channels, attrition, retention, etc.
      Answer question
      1


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      Grubhub interviews FAQs

      • Customer Care Manager applicants have rated the interview process at Grubhub with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 59.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Care Manager roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Grubhub overall takes an average of 18 days.
      • Common stages of the interview process at Grubhub as a Customer Care Manager according to 1 Glassdoor interviews include:

        Group panel interview:  25%

        Phone interview:  25%

        Drug test:  25%

        One on one interview:  25%

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