I applied online. The process took 2 weeks. I interviewed at Grubhub (Chicago, IL) in Aug 2015
Interview
I applied online on the 8th of August. I got an email a couple of days later asking me to answer a couple of questions. I was then asked to do a phone interview the following day. After the phone interview I was asked to come in and do a group interview, watch a presentation on the company, and a 1 on 1 that would last about 4 hours (it ended up only being two). The group interview was basically a brief getting to know you activity and the 1 on 1 only lasted about 5 minutes (the just asked a few basic questions, nothing too crazy). I got an offer less than a week later to join the team. I can't wait to see what it's all about. They seem like a great company to work for.
Interview questions [2]
Question 1
If we came to your house, what would you have in the refrigerator?
I applied online. The process took 1 day. I interviewed at Grubhub (Chicago, IL)
Interview
Fairly simple. Met with two managers. Tour of the office. Sat in a conference room with both managers for the interview. A lot of scenario questions and things about my previous positions.
Interview questions [1]
Question 1
Tell us about a time you dealt with a difficult customer. How did you resolve the issue?
I applied through an employee referral. The process took 1 day. I interviewed at Grubhub (Chicago, IL)
Interview
I was a referral to the company. that person does not work there anymore. We sat down in the conference room and we talked about our interested and our backgrounds. the job requirements, and took a tour. I went home and got the call offering me the job.
Customer Service Specialist applicants have rated the interview process at Grubhub with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 59.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Specialist roles take an average of 9 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Grubhub overall takes an average of 18 days.
Common stages of the interview process at Grubhub as a Customer Service Specialist according to 8 Glassdoor interviews include:
One on one interview: 37%
Phone interview: 26%
Background check: 21%
Group panel interview: 16%
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