I applied online. I interviewed at H&M (Reading, England) in Feb 2018
Interview
Group Tasks creating a mood board followed by reading and answering customer feedback queries taken in store.
This was followed by an individual interview, where more personal interview questions were asked.
Interview questions [1]
Question 1
How would you deal with an angry customer who wants to return an item they have no receipt for?
I applied online. The process took 2 weeks. I interviewed at H&M in Oct 2017
Interview
Really straight forward, no trick questions. All the types of questions you would expect (e.g. why do you want to work here, why do you want to work in fashion). Lasted about 30 minutes.
I applied online. I interviewed at H&M (Salisbury, England) in Jun 2018
Interview
Group interview. It was uncomfortable and perhaps could have been more relaxed so people could be themselves. I felt as if you had to be the loudest and over the top to get the offer rather on your skills and attitude to the role. Also felt as the conductors of the interview were just employees they were unprofessional and almost enjoyed humiliating the interviewes and laughing about it among eachother.