Retail Assistant applicants have rated the interview process at H&M with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at H&M as a Retail Assistant according to 4 Glassdoor interviews include:
Background check: 20%
One on one interview: 20%
Group panel interview: 20%
IQ intelligence test: 20%
Presentation: 20%
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I applied online. I interviewed at H&M (Melbourne) in Mar 2023
Interview
Interview with recruiter via online video chat, super relaxed basic retail questions (have you worked in retail before, have you shopped our brand before etc) Whole process was less than 10 minutes
Group interview, was really engaging, listened to a presentation. Also did activities where we were being assessed was a very different way of being interviewed and was enjoyable and engaging.
It wasn't really an interview as it was an open walk in interview and it was with a group of other people. They gave us a paper with some questions and personal information to fill in.
Interview involved asking simple questions on past retail experiences, what i did on the job, strengths and weaknesses. Interviewer was casual and friendly, nothing too serious. Overall more like a casual conversation than serious interview.
Interview questions [1]
Question 1
How did you handle difficult customers in the previous job