I applied online. The process took 2 weeks. I interviewed at H&M
Interview
Interview had 3 parts, a phone interview where I was asked why I wanted to work for H&M, if I knew anything about the company, then just general info and availability. Then I had a group interview that began with an icebreaker, then were asked how we'd deal with 8 scenarios. After this we were on the shop floor putting out stock, finding outfits for our role models then shop floor tidy. Stage 3 was I was then called back for a 1 on 1 interview with more personal questions and how I'd deal with certain situations.
Interview questions [5]
Question 1
If a customer wanted a specific item and there was none in store, what would you do?
group interview, people were friendly and they asked a lot of general questions. then we all went to the shop floor, got assigned a certain outfit to make for a hypothetical customer and explained in front of the group why we chose it
I applied online, interview at the store. Casual talk with the store manager about the experiences and how the store works. It was pretty straight forward even without any experiences.
Group interview. 10 candidates in a small dingy room. Poorly organised and interviewers showed very little interest or skill in conducting an effective interview. Were in pairs for the whole thing, no way to stand out and other people taking credit for your ideas. No observation of how you handled planning and answering the tasks in your pairs, interviewers just sat there having a chat.
H&M interviews FAQs
Sales Assistant applicants have rated the interview process at H&M with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Assistant roles take an average of 12 days to get hired, when considering 27 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
Common stages of the interview process at H&M as a Sales Assistant according to 27 Glassdoor interviews include:
One on one interview: 28%
Skills test: 16%
Group panel interview: 14%
Phone interview: 10%
Presentation: 8%
Other: 8%
Background check: 6%
IQ intelligence test: 6%
Personality test: 4%
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