I applied online. The process took 1+ week. I interviewed at H&M (Manchester, England) in Jul 2016
Interview
Telephone interview with basic customer service questions, then invited to a group interview with around 18 other people but then we got split into 3 groups of 6. Really easy just did group activities. A few hours later I got a phone call inviting me to a 1:1 interview with the manager which was really informal and went really well. 2 days later I received a phone call with the induction and job offer :) just research h&m as a brand and have basic customer service questions ready to answer.
group interview, people were friendly and they asked a lot of general questions. then we all went to the shop floor, got assigned a certain outfit to make for a hypothetical customer and explained in front of the group why we chose it
I applied online, interview at the store. Casual talk with the store manager about the experiences and how the store works. It was pretty straight forward even without any experiences.
Group interview. 10 candidates in a small dingy room. Poorly organised and interviewers showed very little interest or skill in conducting an effective interview. Were in pairs for the whole thing, no way to stand out and other people taking credit for your ideas. No observation of how you handled planning and answering the tasks in your pairs, interviewers just sat there having a chat.
H&M interviews FAQs
Sales Assistant applicants have rated the interview process at H&M with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Assistant roles take an average of 12 days to get hired, when considering 27 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
Common stages of the interview process at H&M as a Sales Assistant according to 27 Glassdoor interviews include:
One on one interview: 28%
Skills test: 16%
Group panel interview: 14%
Phone interview: 10%
Other: 8%
Presentation: 8%
Background check: 6%
IQ intelligence test: 6%
Personality test: 4%
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