I applied online. The process took 5 weeks. I interviewed at H&M (Newmarket, ON) in Nov 2016
Interview
Completed a lengthy phone interview several weeks after I applied. The phone interview lasted approximately 45mins. It was followed by a 1:1 in-person interview at the store. Similar questions we asked. The manager (interviewer) seemed ok, he was a bit cold, but that could have been his style. A job offer was not given due to a holiday I already scheduled during winter break. My only criticism is that they knew about the unavailability from the start and still went through, good experience though:)
Interview questions [1]
Question 1
What do you know about the company?
Why H&M, and not another retail store?
Situations when I dealt with a difficult customer/person...
Hours per week and hours during exam time
Short and snappy. Very easy process and straightforward and very friendly. Phone call and in person interview with hiring manager. decided to decline because I had another offer at a different company.
The interview process was straightforward. I first completed a phone interview, followed by an in-person interview. The questions focused on my work experience, personal style, and how I would fit the role overall.
I interviewed at H&M (Bletchley, England) in Jul 2026
Interview
In the group interview, the people seemed very nervous and anxious throughout. We did some tasks, including answering questions that required presentation and picking clothes from the menswear for different vague scenarios.
Sales Associate applicants have rated the interview process at H&M with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 321 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
Common stages of the interview process at H&M as a Sales Associate according to 321 Glassdoor interviews include:
One on one interview: 28%
Phone interview: 19%
Background check: 12%
Group panel interview: 11%
Skills test: 10%
Presentation: 7%
Personality test: 5%
Drug test: 4%
IQ intelligence test: 3%
Other: 2%
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