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      H&M

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      Department Manager Interview

      Aug 26, 2017
      Anonymous Interview Candidate
      Los Angeles, CA
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 6 weeks. I interviewed at H&M (Los Angeles, CA) in Jul 2017

      Interview

      The overall experience was a joyful one. It consisted of a total of 4 interviews. The first was an over the phone interview with a recruiter that lasted an hour. The recruiter askedbin depth questions about my resume, job skills, coaching, pay and achievements. After the first initial interview I heard back less than a week later and was set up with a second in person interview. Upon arriving for interview I filled out a background check application. The interveiw was similar to the first. Only this time was in front of 3 H&M leaders in different roles/locations. Asked further questions about my experience, coaching style, what my current role oversees I.e direct reports, staff development, category management, merchandizing and sales and budgeting and scheduling. I passed the second interview and was scheduled for a third group interview amongst other candidates in similar roles or above. (They asked not to disclose this portion of the interview process), but I will say if you make it to this point, it will definitely be an experience you will enjoy, learn and grown from. Truly fun and challenging at the same time. After the group interview I was given a call back for a fourth interview. This interview was also my last. It was with the regional recruiting leader for the region I was applying for along with a second hand. Both parties interviewed me with questions regarding my journey throughout my career. What my skills are in my current role, coaching styles, how do I lead and new team to ensure success. Additional managerial/ leadership questions, and role clarity. In the end I got a call back about a week later...unfortunately for the position I was seeking I was a bit out of range as far as pay goes for H&M. I wasn't given a range they were willing to pay nor was I given a counter offer. But I was told had I asked for less money the definitely would have hired me! So overall a great experience and hopefully in the future I'll have another opportunity! Thanks

      Interview questions [13]

      Question 1

      How do you conduct the growth of your team
      Answer question

      Question 2

      What made you decide to apply for H&M?
      Answer question

      Question 3

      Tell us about a time you had an opportunity with an associate who needed development
      Answer question

      Question 4

      Where do you line up amongst your leadership team in your current role.?
      Answer question

      Question 5

      What do you feel is your biggest achievement?
      Answer question

      Question 6

      Whatvdobyou look for when hiring a candidate?
      Answer question

      Question 7

      Do you oversee scheduling?
      Answer question

      Question 8

      How do you manage payroll planning and expenses?
      Answer question

      Question 9

      Tell us about a time you had to coach someone in a hirer position than you
      Answer question

      Question 10

      How do you build a high performing team
      Answer question

      Question 11

      You just launched a new swimwear line, but due to incremental weather reasons sales are down what do you do?
      Answer question

      Question 12

      Holiday season is here and need to place someone in a elevated temporary role. the individual you have in mind succeeds in all operational areas except team development...what do you do?
      Answer question

      Question 13

      Sales are down but traffic is up. whats the problem/ resolution
      Answer question
      13

      Other Department Manager Interview Reviews for H&M

      Department Manager Interview

      Jun 17, 2026
      Anonymous employee
      Miami Beach, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at H&M (Miami Beach, FL)

      Interview

      2 interviews, one of them in person, the other one was online. Very professional interview process. They were very fast moving from one interview to the next. I would say it was a very comfortable process as well.

      Interview questions [1]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Department Manager Interview

      Jan 4, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at H&M

      Interview

      Detail orientated, plan and goal driven. Created and presented action plan and broke it down by month to month. Provided a detailed step by step process on how to achieve these goals.

      Interview questions [1]

      Question 1

      Why is this job right for you?
      Answer question

      Department Manager Interview

      Aug 25, 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at H&M

      Interview

      It was fast and with 2 current managers. The position was open at both stores so it was a double interview. Come prepared with background knowledge of the company. Okay.

      Interview questions [1]

      Question 1

      My past experience and any leadership skills.
      Answer question

      H&M interviews FAQs

      • Department Manager applicants have rated the interview process at H&M with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 66% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Department Manager roles take an average of 29 days to get hired, when considering 81 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
      • Common stages of the interview process at H&M as a Department Manager according to 81 Glassdoor interviews include:

        Phone interview:  24%

        One on one interview:  20%

        Background check:  14%

        Group panel interview:  12%

        Skills test:  8%

        Drug test:  7%

        Presentation:  5%

        Personality test:  4%

        IQ intelligence test:  3%

        Other:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Sales Associate(3153) ;
        2. Sales Advisor(3007) ;
        3. Part-time Sales Advisor(1154) ;
        4. Sales Assistant(925) ;
        5. Department Manager(921) ;
        6. Visual Merchandiser(838) ;
        7. Retail Sales Associate(589) ;
        8. Store Manager(375) ;
        9. Vendeur(283) ;
        10. Vendeuse(209) ;
        11. Sales(188) ;
        12. Customer Service Representative(172) ;
        13. Retail Sales Assistant(163) ;
        14. Manager(153) ;
        15. Sales Advisor - Full Time(150) .


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      Jobs at H&M

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