Sales Advisor applicants have rated the interview process at H&M with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Advisor roles take an average of 16 days to get hired, when considering 305 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
Common stages of the interview process at H&M as a Sales Advisor according to 305 Glassdoor interviews include:
One on one interview: 25%
Phone interview: 18%
Group panel interview: 15%
Background check: 12%
Drug test: 7%
Presentation: 7%
Skills test: 7%
Personality test: 4%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 5 days. I interviewed at H&M (Jersey City, NJ) in Oct 2014
Interview
Applied online got a call a couple days later. Missed the call so i called back yesterday and was asked to come in for a group interview tomorrow. Today i goes in for the interview, 5 people didnt show so it was about 8 of us . reading the reviews on here I was expecting to do activities, but we were all asked about 7 questions. 1st we had to fill out a form for a background check then we went into a room & We had to go around and answer his questions
Tell us your name & what is you favorite scary movie.
Name a time you provided great customer service.
What would be your common goal here?
If you get the job, where do you see yourself in 5 years?
Name a time you had to deal with a difficult customer.
What is your availability?
No one was hired on the spot, but he said he would call us within a week!
I personally think i got the job i was the only one with open availability.
Btw he called the next day and my orientation was 2 days later. At orientation i realized me & this other guy was the only 2 picked from the group interview of 8. Will be on the schedule next week so good luck! Quickest process ever, so happy i applied!
I applied online. I interviewed at H&M (Merry Hill, England) in Jul 2026
Interview
Group interview also with individual tasks, creating an outfit with given prompts, discussing and listing tasks in the what you think is most important, giving examples in pairs about the stores values and relating it to the sales advisor job
I got an interview with 2 interviewer. Common questions and some of professional. They provided relaxed atmosphere, make me feel easy. Especially how to deal with some problems. Not too hard.
Interview questions [1]
Question 1
If you got a problem with your customer, how do you handle it?
I applied through an employee referral. The process took 2 weeks. I interviewed at H&M
Interview
It was a group interview. They asked us about fashion and what we know about H&M and it’s background. We also had a task in groups to come up with good answers to the questions given, we also had to present.