I applied online. I interviewed at H&M in Oct 2019
Interview
It was a group interview, very informal conversations. First started with general ice-breaking, then situational scenarios, and then in pairs you had to create a short poster presentation on their company values. After that in another pair, create an 'outfit' from clothing around the store based on customer profiles and needs. Was overall an enjoyable interview experience, very friendly staff and managers.
Interview questions [1]
Question 1
What would you do if a customer didn't take their change and then left, but you also had a long line to deal with at the till by yourself?
group interview, people were friendly and they asked a lot of general questions. then we all went to the shop floor, got assigned a certain outfit to make for a hypothetical customer and explained in front of the group why we chose it
I applied online, interview at the store. Casual talk with the store manager about the experiences and how the store works. It was pretty straight forward even without any experiences.
Group interview. 10 candidates in a small dingy room. Poorly organised and interviewers showed very little interest or skill in conducting an effective interview. Were in pairs for the whole thing, no way to stand out and other people taking credit for your ideas. No observation of how you handled planning and answering the tasks in your pairs, interviewers just sat there having a chat.
H&M interviews FAQs
Sales Assistant applicants have rated the interview process at H&M with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 74% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Assistant roles take an average of 12 days to get hired, when considering 27 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
Common stages of the interview process at H&M as a Sales Assistant according to 27 Glassdoor interviews include:
One on one interview: 28%
Skills test: 16%
Group panel interview: 14%
Phone interview: 10%
Presentation: 8%
Other: 8%
Background check: 6%
IQ intelligence test: 6%
Personality test: 4%
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