Sales Associate applicants have rated the interview process at H&M with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 321 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
Common stages of the interview process at H&M as a Sales Associate according to 321 Glassdoor interviews include:
One on one interview: 28%
Phone interview: 19%
Background check: 12%
Group panel interview: 11%
Skills test: 10%
Presentation: 7%
Personality test: 5%
Drug test: 4%
IQ intelligence test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 6 days. I interviewed at H&M (Markham, ON) in Oct 2015
Interview
Applied online, got a phone interview call a couple days later (got woken up by the phone call) lady was sweet asked normal questions "do you have expiernce, what do you know about the company, etc". At the end of the call she told me to come to a interview in store 3 days later... Went into the local store and I swear I have never felt so uncomfortable. I'm a very confident person, but the way the employees working there treated each other was just rude. They were all so cold and bitter towards eachother and the minute I said I was there for an interview it was the same attitude towards me. No idea how the manager there become the mananger, very sweet lady but not at all manager material in my mind. She was not mature whatsoever. She asked a few simillar questions like the ones in the phone interview, some scenarios, etc. Offered me the job on the spot but in all honestly I couldn't see myself working in that store. No hate towards the company, H&M is a wonderful retailer, but that store wasn't something I would want to walk in every day too.
The interview process was straightforward. I first completed a phone interview, followed by an in-person interview. The questions focused on my work experience, personal style, and how I would fit the role overall.
I interviewed at H&M (Bletchley, England) in Jul 2026
Interview
In the group interview, the people seemed very nervous and anxious throughout. We did some tasks, including answering questions that required presentation and picking clothes from the menswear for different vague scenarios.
I applied online. I interviewed at H&M (Fairfax, VA)
Interview
Great process and team, connecting with everyone felt very easy. I had some behavioral questions and some about my experience. Ultimately they decided to move forward with someone else. I would recommend giving it a try.