I applied online. The process took 2 weeks. I interviewed at H&M (London, England) in Jan 2016
Interview
The interview process took 2 weeks, i applied online, then contacted through telephone for phone interview. I was invited to a group assessment with 6 other people. There was 4 interviewers. We did a group task of organising clothes from delivery boxes onto clothing rails whilst answering customer questions. We then spoke individually on why we think we should be chosen to the group. An then we was taken one by one for a one to one interview. I was contacted 4 days later with a job offer.
Interview questions [1]
Question 1
Why should we chose you?
Where in the world would you like to travel to?
Good and bad experience of good customer service you've given in the past
I interviewed at H&M (London, England) in Jun 2026
Interview
Group interview with like 8 peoples
- 3 facts about yourself
- define fashion and ur own style
- why H&M
Then group activities
- list of scenarios and prioritise 3
- list of scenarios and dress up an individual
Then fill in form of availability and contact info.
I applied online. I interviewed at H&M (Dundalk) in Mar 2026
Interview
It was lovely, very interactive. Getting to meet new people, seeing the H&M store was really nice. The supervisor was really professional and warm. First we got to know each other, then did a question and answers round with everyone, situation based, customer service based, questions to display your skills etc, talking about H&M values and then we had a group task, to come with a outfit based on the provided situation.
I applied online. The process took 4 weeks. I interviewed at H&M (Solihull, England) in Mar 2026
Interview
really enjoyable and quite fun! Had a bunch of questions then was set a team task to find an outfit for a certain scenario and to stick to the budget
H&M interviews FAQs
Part-time Sales Advisor applicants have rated the interview process at H&M with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Part-time Sales Advisor roles take an average of 15 days to get hired, when considering 272 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
Common stages of the interview process at H&M as a Part-time Sales Advisor according to 272 Glassdoor interviews include:
One on one interview: 29%
Phone interview: 23%
Background check: 18%
Group panel interview: 9%
Skills test: 7%
Personality test: 5%
Presentation: 3%
Drug test: 3%
IQ intelligence test: 2%
Other: 1%
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