Sales Associate applicants have rated the interview process at H&M with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 10 days to get hired, when considering 321 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
Common stages of the interview process at H&M as a Sales Associate according to 321 Glassdoor interviews include:
One on one interview: 28%
Phone interview: 19%
Background check: 12%
Group panel interview: 11%
Skills test: 10%
Presentation: 7%
Personality test: 5%
Drug test: 4%
IQ intelligence test: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at H&M (New York, NY) in Jan 2016
Interview
Applied to about 4 different locations (this helps because I got a call back from 2) first contact was a telephone interview about 2 weeks after applying, pre screen asked why I chose tha company brief work history how I would handle conflict with coworkers. Got told on the spot to Come in next day for face to face, the face to face was a group interview basically same questions as telephone interview just more in depth about how you handled issues with customers and what you contributed to your last company if you made any suggestions that helped them grow. Got a call the next day for another group interview consisting of hands on group work... (Dress comfy). Got a call 1 1/2 weeks later but was told over the phone that I was hired and to bring all neccessary documents. At that point they asked how you felt about the interview process discuss your pay and availability and give you your employee hand book. Overall it was very refreshing to be apart of an interview process that truly want you to be your self be friendly talkative and open minded you will defiantly get the job because these are their core values and if that is not that type of person you naturally are than I'm sure they will see right through you good luck
Interview questions [1]
Question 1
Name a time you had to be creative due to lack of resources or name a time you had to multitask .. What was the result?
The interview process was straightforward. I first completed a phone interview, followed by an in-person interview. The questions focused on my work experience, personal style, and how I would fit the role overall.
I interviewed at H&M (Bletchley, England) in Jul 2026
Interview
In the group interview, the people seemed very nervous and anxious throughout. We did some tasks, including answering questions that required presentation and picking clothes from the menswear for different vague scenarios.
I applied online. I interviewed at H&M (Fairfax, VA)
Interview
Great process and team, connecting with everyone felt very easy. I had some behavioral questions and some about my experience. Ultimately they decided to move forward with someone else. I would recommend giving it a try.