I applied online. The process took 2 weeks. I interviewed at H&M (Chicago, IL) in Jun 2014
Interview
It was really quick. I had two interviews. The first one is with two managers and they asked basic questions like "Why HM" "Tell us about a bad customer service story" and then the second interview, is basically in your hand. Its with the store manager and they kinda ask you the same thing and if they like you, you basically got the job.
Interview questions [1]
Question 1
Strengths and Weaknesses, Tell me about a bad customer story, What are your past retail experiences
I interviewed at H&M (London, England) in Jun 2026
Interview
Group interview with like 8 peoples
- 3 facts about yourself
- define fashion and ur own style
- why H&M
Then group activities
- list of scenarios and prioritise 3
- list of scenarios and dress up an individual
Then fill in form of availability and contact info.
I applied online. I interviewed at H&M (Dundalk) in Mar 2026
Interview
It was lovely, very interactive. Getting to meet new people, seeing the H&M store was really nice. The supervisor was really professional and warm. First we got to know each other, then did a question and answers round with everyone, situation based, customer service based, questions to display your skills etc, talking about H&M values and then we had a group task, to come with a outfit based on the provided situation.
I applied online. The process took 4 weeks. I interviewed at H&M (Solihull, England) in Mar 2026
Interview
really enjoyable and quite fun! Had a bunch of questions then was set a team task to find an outfit for a certain scenario and to stick to the budget
H&M interviews FAQs
Part-time Sales Advisor applicants have rated the interview process at H&M with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 86% positive. To compare, the company-average is 71.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Part-time Sales Advisor roles take an average of 15 days to get hired, when considering 272 user submitted interviews for this role. To compare, the hiring process at H&M overall takes an average of 20 days.
Common stages of the interview process at H&M as a Part-time Sales Advisor according to 272 Glassdoor interviews include:
One on one interview: 29%
Phone interview: 23%
Background check: 18%
Group panel interview: 9%
Skills test: 7%
Personality test: 5%
Presentation: 3%
Drug test: 3%
IQ intelligence test: 2%
Other: 1%
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