I applied in-person. The process took 5 days. I interviewed at H&R Block (Emerson, NJ) in Jan 2015
Interview
I stopped into an office, asked to speak to the manager. She was not there at the time, but I left my contact information and we did set up an interview for the following Sunday.
Interview questions [1]
Question 1
I asked if I could test out (show my knowledge) for a First Year Tax Professional and she told me no.
I declined the offer because I felt the salary was too low. I asked if they could offer more - the answer was no.
The hours were very flexible - i.e. any hours the office was open were available (P/T and F/T)
I applied in-person. The process took 1 week. I interviewed at H&R Block (Minneapolis, MN) in Jan 2022
Interview
I had an in person interview with the office manager where I was asked a series of questions about my work experiences and skills. I heard back about an offer the following week.
Interview questions [1]
Question 1
Tell me about a time you had a stressful work situation and how did you resolve it?
I applied online. The process took 2 days. I interviewed at H&R Block (Akron, OH) in Dec 2017
Interview
The hiring and interviewing process was extremely laid back. The laid back nature of the whole thing, at least for me, helped ease a lot of anxiety I probably would have had otherwise. The interview felt more like a conversation than an interview. It didn't feel like I was being drilled with questions and then judged upon my answers. This helped me to actually be able to portray myself the way I wanted to.
Interview questions [1]
Question 1
How have you handled situations where you've come across conflict at a previous job? When a customer got unfriendly and angry.
I applied online. I interviewed at H&R Block (Eau Claire, WI) in Dec 2017
Interview
Brief 1:1 interview that primarily focused on work experience and skills as well as discussing employee availability. Easy, friendly, comfortable interview that took place in a cubicle at the office I now work at. I was offered and accepted the position at the end of the interview.
Interview questions [1]
Question 1
Tell me about your experience in a customer service role.