I applied online. The process took 4 weeks. I interviewed at HCA Healthcare (Texas, MD) in Sep 2021
Interview
3 rounds including the screening. General questions asked with the hiring manager, 2nd round basically cultural fit, and last interview pretty much introductions and general questions to get to know you, get a feel of your personality
Interview questions [1]
Question 1
How would you describe a time you went through ambiguity?
it was short and easy, very comfortable interviewers. Made me feel like I was family it was short and easy, very comfortable interviewers. Made me feel like I was family
Interview questions [1]
Question 1
Normal STAR method questions it was short and easy, very comfortable interviewers. Made me feel like I was family
I applied online. The process took 4 weeks. I interviewed at HCA Healthcare (Orlando, FL) in Nov 2023
Interview
Long, drawn out, and tedious. It takes weeks to months to hear back. You must apply as soon as a posting appears because the positions fill quickly and the number of applications per job can be in the hundreds.
Interview questions [1]
Question 1
Describe a time you dealt with an unsatisfied customer.
I applied through a recruiter. I interviewed at HCA Healthcare (Nashville, TN) in Aug 2023
Interview
The interview process are always easy . I can not understand . I have been working with HCA for over 4 years. And it seem like they just have favoritism in who they have in mind to hire.
Customer Service Representative applicants have rated the interview process at HCA Healthcare with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 44% positive. To compare, the company-average is 64.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 19 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at HCA Healthcare overall takes an average of 22 days.
Common stages of the interview process at HCA Healthcare as a Customer Service Representative according to 9 Glassdoor interviews include:
Skills test: 19%
Personality test: 15%
One on one interview: 15%
Phone interview: 15%
Drug test: 12%
Group panel interview: 12%
Background check: 8%
Other: 4%
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