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      HCL

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    • HCL interviews FAQs

      • Helpdesk Support applicants have rated the interview process at HCL with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Helpdesk Support roles take an average of 28 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at HCL overall takes an average of 18 days.
      • Common stages of the interview process at HCL as a Helpdesk Support according to 1 Glassdoor interviews include:

        Group panel interview:  25%

        Phone interview:  25%

        Drug test:  25%

        Skills test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(453) ;
        2. Senior Software Engineer(195) ;
        3. Technical Lead(175) ;
        4. Analyst(173) ;
        5. Lead Engineer(162) ;
        6. Senior Analyst(138) ;
        7. Consultant(116) ;
        8. Software Developer(91) ;
        9. Specialist(80) ;
      Project Manager
      (58) ;
    • Senior Consultant(55) ;
    • Manager(52) ;
    • Technical Specialist(51) ;
    • Senior Specialist(49) ;
    • Associate Consultant(46) .
    • Helpdesk Support Interview

      Oct 29, 2017
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 4 weeks. I interviewed at HCL in Aug 2015

      Interview

      They were very thorough. You have to be very good at troubleshooting and answering technical questions. Alsdo needs to be very good with customer service. It is a 7 day a week 24 hour a day 365 days a year postion.

      Interview questions [1]

      Question 1

      How to fix an outlook email account.
      1 Answer

      Jobs at HCL

      305 jobs in United States
      Desktop Support Specialist
      Hagerstown, MD
      ·
      $51K - $75K /yr
      (Employer provided)
      View job
      Service Desk Specialist
      Frisco, TX
      ·
      $53K - $93K /yr
      (Employer provided)
      View job
      Service Desk or Helpdesk
      Cary, NC
      ·
      $48K - $73K /yr
      (Glassdoor est.)
      View job
      Service Desk Agent
      Morrisville, NC
      ·
      $38K - $62K /yr
      (Employer provided)
      View job
      Help Desk Technician
      Morrisville, NC
      ·
      $45K - $79K /yr
      (Employer provided)
      View job
      View all Helpdesk Support Jobs