I applied online. The process took 2 weeks. I interviewed at HCL (Taguig) in Jul 2024
Interview
It is smooth and direct to the point, and the recruiter is also responsive. All throughout the process, the recruiter was accommodating and easy to reach out, they provide information very clearly and provide you an update.
3 rounds of interview ... first one is hr round, second one is group discussion, last one is technical round...it was a good experience.they provide tea, coffee ,milk to the visitors.
I applied online. The process took 1 day. I interviewed at HCL (Raleigh, NC)
Interview
Contacted by recruiter, scheduled time for assessment(Learn anything General IT, break fix usual things (to avoid saying basic..
Don't go for higher things)-- do not be like me with more Network background )received a fone call from France to assess my level of fluency in French, ..... interview was Wednesday, result Friday,
Panel of 2: Manager (M)and his deputy (F) both cool-Not difficult people
Interview questions [1]
Question 1
If you have knowledge of O365, Exchange, Any prior experience, Enterprise Applications: SAP, Salesforce, Outlook, Webmail, SharePoint,...
Service Desk Analyst applicants have rated the interview process at HCL with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
Candidates applying for Service Desk Analyst roles take an average of 8 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at HCL overall takes an average of 18 days.
Common stages of the interview process at HCL as a Service Desk Analyst according to 2 Glassdoor interviews include:
Phone interview: 22%
Drug test: 22%
Background check: 11%
Group panel interview: 11%
Presentation: 11%
One on one interview: 11%
Skills test: 11%
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