I applied in-person. The process took 1 day. I interviewed at HMSHost (Atlanta, GA) in Apr 2012
Interview
I went to the Atlanta Airport Job Fair, which was conducted outside the airport in a trailer. After waiting in line for about 40 mins, I sat down with the manager for one of the concessions, and she explained that the new terminal will be opening May 16, 2012, and they are looking to fill 700 positions. She asked for my resume and begin to interview me. I felt really comfortable with her. After the interview I was offered the position of cashier. I was escorted to a room where I had to fill out paperwork. After the paperwork was filled out, I was instructed to go take a drug test at the AeroClinic inside the airport. I had 48 hrs to complete the drug test. After the drug test, I was told to go to the DOA to get fingerprinted(criminal background check). After the process, I was told it should take 5-7 business days to complete the process, and they will call me. It's only been a week since this happened, so now I am waiting for a call to get my orientation date.
Easy and quick, was more of an orientation than an interview. Went over all the necessary information and kept it brief. I would have appreciated more conversation vs just a quick sit down and it's done though.
Interview questions [1]
Question 1
What experiences I had that proved I was good at customer service
Please introduce yourself.
How many years customer service experience do you have?
How do you deal with a difficult customer?
Do you have any experience working in airports?
Any food service experience?
It went smooth but was waiting for awhile for the interviewer to come. But other than that it was quick and did not take all day like I thought it would go
Cashier applicants have rated the interview process at HMSHost with 1.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 61% positive. To compare, the company-average is 58.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Cashier roles take an average of 7 days to get hired, when considering 32 user submitted interviews for this role. To compare, the hiring process at HMSHost overall takes an average of 15 days.
Common stages of the interview process at HMSHost as a Cashier according to 32 Glassdoor interviews include:
One on one interview: 29%
Background check: 26%
Drug test: 18%
Phone interview: 8%
Skills test: 5%
Personality test: 4%
Presentation: 4%
Other: 4%
Group panel interview: 1%
IQ intelligence test: 1%
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