Customer Service applicants have rated the interview process at HSBC with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 82% positive. To compare, the company-average is 64.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 25 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at HSBC overall takes an average of 30 days.
Common stages of the interview process at HSBC as a Customer Service according to 11 Glassdoor interviews include:
One on one interview: 19%
Presentation: 15%
Background check: 11%
IQ intelligence test: 11%
Personality test: 11%
Drug test: 11%
Group panel interview: 7%
Phone interview: 7%
Skills test: 7%
Here are the most commonly searched roles for interview reports -
The interview is short, the interviewer is nice and friendly. Ask about working expereince and future plan. I am not sure if the interviewer likes me or not, but generally is a good interview experience.
It was over the phone, and I was asked several questions regarding my background and experience. It took 30 minutes, and the interviewer asked me some follow-up questions as well
Face to face interview where numerous competency based questions were asked.
Two people conducted the interview, one person asked the questions and the other took notes.
Enough opportunity was given to think ahout the answers and ask any questions as well.
Interview questions [1]
Question 1
Tell us about one of the biggest challenges you've faced either personally or at work.