Customer Services Representative applicants have rated the interview process at HSBC with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 64.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at HSBC as a Customer Services Representative according to 2 Glassdoor interviews include:
Other: 33%
Skills test: 33%
Phone interview: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at HSBC (Vancouver, BC) in Jun 2009
Interview
Applied online and received a callback approximately three weeks later. Interviewed by the HR manager, and two HSBC representatives. Almost all questions were behavioural questions with some general interview questions thrown in. I thought the interview went well, felt very confident but did not get the job.
Interview questions [1]
Question 1
Tell me about a time when you made a mistake on the job.
I applied through a recruiter. I interviewed at HSBC (Kuala Lumpur) in Jul 2022
Interview
My interview was cancel by HR just because i question them. I was told to prepare a number of documents including proof of address before the interview. So i asked their HR if i am not selected it will be worst of time. They cancel my interview and called me unprofessional.
it is good and professional from entering the buidling> it is a nice experience when talking to HSBC Staffs about current business stituation and job work. it is good and professional from entering the buidling> it is a nice experience when talking to HSBC Staffs about current business stituation and job work.