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      HSBC

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      CSA Interview

      Jan 10, 2014
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at HSBC (London, England) in Feb 2013

      Interview

      Hiring process was pretty straight forward applied for the role, received a call, has a telephone interview and then face to face interview. Competency based questions.

      Interview questions [1]

      Question 1

      What would you do if you had an angry customer?
      Answer question

      HSBC interviews FAQs

      • CSA applicants have rated the interview process at HSBC with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for CSA roles take an average of 10 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at HSBC overall takes an average of 30 days.
      • Common stages of the interview process at HSBC as a CSA according to 1 Glassdoor interviews include:

        Background check:  20%

        Personality test:  20%

        Phone interview:  20%

        Skills test:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Analyst(971) ;
        2. Manager(868) ;
        3. Assistant Manager(742) ;
        4. Software Engineer(725) ;
        5. Business Analyst(563) ;
        6. Customer Service Representative(502) ;
        7. Relationship Manager(449) ;
        8. Project Manager(446) ;
        9. Vice President(445) ;
        10. Intern(440) ;
        11. Senior Software Engineer(391) ;
        12. Associate(381) ;
        13. Personal Banker(352) ;
        14. Senior Manager(277) ;
        15. Director(246) .


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