Customer Services Representative applicants have rated the interview process at HSBC with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 64.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at HSBC as a Customer Services Representative according to 2 Glassdoor interviews include:
Phone interview: 33%
Other: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at HSBC (Manchester, England) in Feb 2010
Interview
Started with online application followed by numerical and verbal reasoning tests. This was followed by a telephone interview, followed by a half day assessment centre. This was 1 on 1 (ie just yourself and your assessor, not group tasks) based around customer service. The first task was an extended interview, the second 2 were tasks (one a roleplay). The assessment centre was conducted by an external recruitment team.
Interview questions [1]
Question 1
No particularly difficult questions, typical competency Qs, plus some others like if you could pick ANY job in the world, what would your dream job be and why?
I applied through a recruiter. I interviewed at HSBC (Kuala Lumpur) in Jul 2022
Interview
My interview was cancel by HR just because i question them. I was told to prepare a number of documents including proof of address before the interview. So i asked their HR if i am not selected it will be worst of time. They cancel my interview and called me unprofessional.
it is good and professional from entering the buidling> it is a nice experience when talking to HSBC Staffs about current business stituation and job work. it is good and professional from entering the buidling> it is a nice experience when talking to HSBC Staffs about current business stituation and job work.