I applied through a recruiter. The process took 2 weeks. I interviewed at HTC Global Services in Mar 2024
Interview
Straightforward via email to schedule interview with hiring manager. Best to get in touch with a recruiter and apply on their site. Interview was a series of questions regarding resume and specific technical questions.
Interview questions [1]
Question 1
HIPPA violation questions and questions relating to technical support.
I interviewed at HTC Global Services (Raleigh, NC)
Interview
Everything was well organized and the questions were clear to understand. The process was easy to follow, and the requirement of the interview was good. During the interview, they would ask about a scenario and you would answer how you would proceed with the issues
Interview questions [1]
Question 1
Troubleshooting methodology, performance-based questions, and customer service
Clinical Resolution Analyst applicants have rated the interview process at HTC Global Services with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Clinical Resolution Analyst roles take an average of 14 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at HTC Global Services overall takes an average of 18 days.
Common stages of the interview process at HTC Global Services as a Clinical Resolution Analyst according to 2 Glassdoor interviews include:
One on one interview: 40%
Skills test: 20%
Drug test: 20%
Background check: 20%
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