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      HackerOne

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      Related searches: HackerOne reviews | HackerOne jobs | HackerOne salaries | HackerOne benefits
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      Customer Success Manager Interview

      Jul 25, 2022
      Anonymous employee
      San Francisco, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 5 weeks. I interviewed at HackerOne (San Francisco, CA) in Apr 2022

      Interview

      Recruiter Phone Screening Behavioral Interview with hiring Manager Second Behavioral Interview with Senior Dir. Case/Challenge Interview with department Panel (peers and CCO) Case interview provides a good context of the type of work you will be doing.

      Interview questions [1]

      Question 1

      Q: How are you actually doing based on what is going on in the world?
      Answer question
      1

      Other Customer Success Manager Interview Reviews for HackerOne

      Customer Success Manager Interview

      May 16, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at HackerOne in Mar 2025

      Interview

      Transparent and informative interview process. From the beginning, the Recruiter was communicative of the process, salary expectations, role requirements, etc. She went above and beyond to prep me for each interview and follow-up immediately after. Although the Recruiter works for HackerOne, it almost felt like I hired this Recruiter to help me throughout the process, it was THAT helpful. Overall, the best interview process I've had in my career.

      Interview questions [1]

      Question 1

      May have been worded differently, but essentially: describe a time when you worked with a customer who may be showing signs of churn and who did you work with internally/what did you do to turn that into a renewal?
      Answer question

      Customer Success Manager Interview

      Aug 2, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at HackerOne

      Interview

      4 stages of interview - recruiter - line manager - peers - final assessment Lots of opportunity to ask questions and find out more about company values. Fast response after each session. Not left wondering too long how it went Adequate time to prepare for final assessment

      Interview questions [1]

      Question 1

      Why H1? What is customer success?
      Answer question

      Customer Success Manager Interview

      Apr 5, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at HackerOne

      Interview

      4 stage interview process: (1) recruiter screening call (2) HM interview (3) Conversations with team members (4) presentation, and role play Recruiter was exceptional, and personified the warm & authentic culture at HackerOne. She was extremely proactive, and even checked-in routinely between interview stages to ask how I was doing etc. She was also very diligent and quick to offer clarifications, answer questions. The interview stages were also impeccably organised. For the final stage, they even provided template material to use for building my presentation. The whole process was handled extremely well, and it felt as though the interviewers were genuinely wishing for me to do well.

      Interview questions [1]

      Question 1

      What do you consider to be your greatest accomplishment(s)?
      Answer question

      HackerOne interviews FAQs

      • Customer Success Manager applicants have rated the interview process at HackerOne with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 57% positive. To compare, the company-average is 76.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Success Manager roles take an average of 25 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at HackerOne overall takes an average of 26 days.
      • Common stages of the interview process at HackerOne as a Customer Success Manager according to 7 Glassdoor interviews include:

        One on one interview:  19%

        Presentation:  19%

        Group panel interview:  19%

        Phone interview:  19%

        Background check:  15%

        Skills test:  8%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(14) ;
        2. Security Researcher(12) ;
        3. Bug Hunter(11) ;
        4. Sales(11) ;
        5. Product Security Analyst(8) ;
        6. Senior Software Engineer(8) ;
        7. Ethical Hacker(7) ;
        8. Sales Development Representative (SDR)(7) ;
        9. Software Engineer(7) ;
        10. Manager(6) ;
        11. Penetration Tester(6) ;
        12. Bug Bounty Hunter(5) ;
        13. Customer Success Manager(5) ;
        14. Customer Success(4) ;
        15. Marketing(4) .


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      Jobs at HackerOne

      24 jobs in United States
      Senior Events Manager, Strategic Accounts
      United States
      ·
      $104K - $157K /yr
      (Employer provided)
      View job
      Global Benefits Senior Manager
      Washington, DC
      ·
      $122K - $149K /yr
      (Employer provided)
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      Product Marketing Manager
      Boston, MA
      ·
      $121K - $148K /yr
      (Employer provided)
      View job
      Product Marketing Manager
      United States
      ·
      $121K - $148K /yr
      (Employer provided)
      View job
      Product Marketing Manager
      Austin, TX
      ·
      $121K - $148K /yr
      (Employer provided)
      View job
      View all Customer Success Manager Jobs