I applied online. The process took 4 weeks. I interviewed at HairClub (New York, NY) in Mar 2019
Interview
The interview process was four steps, two phone interviews, one Skype which took 35-45 minutes , walk thru which consists of mock consultations, overview of the facility and a background check.
Interview questions [1]
Question 1
How would you sale to a client that really wasn’t sure about making an expensive purchase for hair?
I applied through a recruiter. The process took 4 weeks. I interviewed at HairClub (Overland Park, KS) in Sep 2017
Interview
My interview process was very professional and thorough. They do a great job ensuring you are and strong fit for the culture and values of the company. I had two phone interviews, two face to face interviews and an on-line assessment. The last face to face interview included an on the job experience that gave me good insight into the day to day operations.
Everyone I encountered during the process were friendly, positive and professional.
Interview questions [1]
Question 1
Tell me about a specific time you did not handle a client situation the best.
I applied online. I interviewed at HairClub (Indianapolis, IN) in May 2017
Interview
Applied online through Indeed. A few days later I was contacted by a Talent Acquisition Manager who setup an in-person interview with the Area Manager the following week. After the interview, I took an assessment and followed that with another in-person interview with the National Sales Manager (she is stationed at my location). Both interviews were very natural and you could tell they care about their work. Background check and then offer. The HR team is extremely professional and informative!
Client Relationship Manager applicants have rated the interview process at HairClub with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 91% positive. To compare, the company-average is 93.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Client Relationship Manager roles take an average of 25 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at HairClub overall takes an average of 24 days.
Common stages of the interview process at HairClub as a Client Relationship Manager according to 11 Glassdoor interviews include:
Phone interview: 17%
One on one interview: 14%
Group panel interview: 14%
Drug test: 12%
Personality test: 10%
Presentation: 10%
Background check: 10%
IQ intelligence test: 10%
Skills test: 2%
Other: 2%
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