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    • Technical Support Tier I Interview

      Aug 1, 2015
      Anonymous employee
      Morrisville, NC
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Harbortouch (Morrisville, NC) in Mar 2015

      Interview

      Skype interview where I was asked about previous roles and my education. Then after a few days I had a face to face with a manager who told me i was employed.

      Interview questions [1]

      Question 1

      1. What did you do at your last job 2. describe a situation where you de-escalated a situation
      1 Answer

      Harbortouch interviews FAQs

      • Technical Support Tier I applicants have rated the interview process at Harbortouch with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 50% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Tier I roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Harbortouch overall takes an average of 9 days.
      • Common stages of the interview process at Harbortouch as a Technical Support Tier I according to 1 Glassdoor interviews include:

        Skills test:  17%

        Phone interview:  17%

        Personality test:  17%

        Presentation:  17%

        Background check:  17%

        One on one interview:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(4) ;
        2. Senior Account Executive(3) ;
        3. Customer Service Representative Tier I(2) ;
        4. Tech(2) ;
        5. Technical Support(2) .