Operations Associate applicants have rated the interview process at Headway (NY) with 3.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 43.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Operations Associate roles take an average of 18 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Headway (NY) overall takes an average of 22 days.
Common stages of the interview process at Headway (NY) as a Operations Associate according to 4 Glassdoor interviews include:
Phone interview: 33%
One on one interview: 33%
Presentation: 33%
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The interview process was well organized with clear steps. All of the interviewers were very friendly and had exceptional things to say about the role and organization. Great overall experience.
Interview questions [1]
Question 1
How do you approach prioritizing tasks and projects?
I applied online. The process took 4 weeks. I interviewed at Headway (NY) (New York, NY)
Interview
Applied online, was contacted about a week later with an activity to complete, took about an hour then was asked to interview with head of customer experience. Interview went so well they emailed me less than 3 hours later saying I was having my final interview the following week. Spoke with an associate currently on the team, went great and then spoke with the manager of the team, once again thought it went great. This was on a Monday and recruiter told me I would hear by end of the week. Sent follow up emails to both interviewers, did not hear back. Followed up with recruiter during the week and did not hear back. Sunday morning I have an automated rejection email in my inbox. For a company that values mental health, I was shocked at how they blatantly ignored the timeline of hearing back by Friday at the latest only to send an automated email on a SUNDAY morning before 8am after I had spent weeks and hours interviewing with them. Asked for feedback and did not receive any.
submitted an application, then invited to do an initial phone interview screening a couple of weeks after applying, then shortly after initial interview invited to do a longer interview over Zoom