Claims Associate applicants have rated the interview process at Health Advocate with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Health Advocate as a Claims Associate according to 3 Glassdoor interviews include:
Background check: 20%
Phone interview: 20%
Drug test: 20%
One on one interview: 20%
Skills test: 20%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Health Advocate (Blue Bell, PA) in May 2025
Interview
The interview consisted of two parts, both remote. The first portion was an over the phone interview followed by an interview through Zoom. The questions were similar, however, the longer second portion allowed for more thorough discussion with two team supervisors.
Interview questions [1]
Question 1
Questions revolved around customer service, claims/insurance knowledge and problem solving
It was very easy and straightforward. To the point she asked basic questions about my experience and told me they were going to reach if they decided to move forward
Very straight forward interview with first being a simple math and reading evaluation followed by two in person interviews.
Standard interview questions that you could expect. Research company values, goals and position you applied too prior to interview and you’ll be set.
Interview questions [1]
Question 1
Tell me about yourself and how would you fit into our company’s culture.