It was 2 zoom type interviews, with two different people. Second one was more pointed to the actual position and what was expected and answering any questions I might have.
Interview questions [1]
Question 1
Asked about a time a patient was upset or frustrated and how I handled it
I applied online. I interviewed at HealthPartners (Philadelphia, PA) in Jun 2016
Interview
The interview process went very smooth. Staff was very positive and professional. Definitely good energy. I felt as though I landed the job as soon as I walked in. Excellent company to be apart of. I recommend this to anyone.
Interview questions [1]
Question 1
I was asked what would you say is you weakness in the work setting
Customer Service Representative applicants have rated the interview process at HealthPartners with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at HealthPartners as a Customer Service Representative according to 2 Glassdoor interviews include:
Drug test: 33%
Group panel interview: 33%
Skills test: 33%
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