I applied online. I interviewed at Healthgram (Charlotte, NC)
Interview
Three total interviews. First was a group interview, then two separate interviews with management and hr. Group interview wasn't difficult. Not everyone has to do the third interview. They do that when trying to decide between people when they have more people they like verses positions open.
1
Other Customer Service Representative Interview Reviews for Healthgram
I applied online. I interviewed at Healthgram (Charlotte, NC)
Interview
The first interview is a Zoom call and the second is an in person interview. The Zoom call was about 30 minutes and was a breeze. The interviewers were great!
Interview questions [1]
Question 1
What are your goals for the future? Or where do you see yourself at in the upcoming years?
The process took 2 days. I interviewed at Healthgram (Charlotte, NC) in Jan 2020
Interview
The first interview was quick and informative with a small group of interviewees. The second was one on one With the same HR manager and another CSR manager and they were very conversational and easy going.
Interview questions [1]
Question 1
What experience do you have that helps in this role?
I applied online. The process took 2 days. I interviewed at Healthgram (Charlotte, NC) in Jul 2019
Interview
fist you have a phone interview
then you get a group interview
then they tell you to file out a form letting them know how much your looking to be paid.
after the interview i received a email abut 2 days later saying the picked someone else.
Interview questions [1]
Question 1
They asked that we tell them about ourselves and hobbies. pay range is high $20,000 low $30,000
Customer Service Representative applicants have rated the interview process at Healthgram with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 2 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Healthgram overall takes an average of 13 days.
Common stages of the interview process at Healthgram as a Customer Service Representative according to 4 Glassdoor interviews include:
Group panel interview: 36%
One on one interview: 27%
Phone interview: 9%
IQ intelligence test: 9%
Drug test: 9%
Background check: 9%
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