I applied online. The process took 4 weeks. I interviewed at Heartland Dental (Washington, DC) in Feb 2015
Interview
I applied on the Heartland Dental website. Eight days later I received an email inquiring and requesting a phone interview. It was relatively simple. Same interview cliché questions. About a week later, the nice lady called me and said she was really interested in having a one on one interview in one of their local offices. That interview went well also. About three days later, she told me that the regional administrator wanted to meet with me. I ended up interviewing with the practice administrator in addition to the regional administrator. That interview was LONG. I was there at 9:30AM and did not leave until noon. It wasn't a working interview either. They asked several scenario questions like, "If an employee...what would you do?" They sent me home with 10 take home questions, which were surprisingly difficult and time consuming. In addition, I had to provide ten questions for them to answer and send it to them to review via email. I really enjoyed getting to know them. Altogether, the process took about a month. After this interview, I was asked to provide ten references; five personal and five professional. They contacted the references and within two days I was iffered the officer manager position. And even gave me a salary higher than I requested based upon my skill and knowledge( 5 tears of dental). It is time consuming as far as the interview is concerned, but it's totally worth it because they are able to see if you are the right fit for their needs.
Interview questions [1]
Question 1
Three examples of mistakes that you've made that shaped how death with situations in the future?
I applied online. The process took 1 week. I interviewed at Heartland Dental (Sterling Heights, MI) in Dec 2018
Interview
We arranged a call time. Interviewer called at the agreed time. We went through many questions. Went over requirements and exceptions. They were very professional. We discussed benefits and growth opportunities. Discussed company goals and patient care. They seem to have a drive for high quality patient care.
I applied online. The process took 1+ week. I interviewed at Heartland Dental (McKinney, TX)
Interview
Submitted application; a few days later received a rejection email. Two days after that, I got a call from the recruiter. We had a great chat and she set me up with an in-person interview. Went to interview, arrived on time. The manager was 15 min late and insisted I must have misread the appointment time (I double checked and I did not.) None the less, she and I had a great conversation as well. She told me quite a bit about the company and next steps. She told me to come back the following week on Tuesday, to shadow someone currently in the role. A few days after that, I get a rejection email. I call the recruiter to clarify: am I rejected or should I go to job preview on Tuesday? The recruiter apologizes and said she sent the email to the wrong person and that I should go Tuesday. So I went. They had no idea I was coming. They called the manager I met with and she said the recruiter was supposed to get in touch with me. I told her that I did speak with her, and she told me to come. So then she apologies for the confusion, tells me to leave and that she will call me. Guess who never called? It really is completely OK if I am not a good fit, but they were obviously not on the same page and wasted my time. I am grateful that I dodged this bullet! I highly recommend staying away from this place!
Interview questions [1]
Question 1
What are your top three strengths and opportunities?
I applied in-person. The process took 1+ week. I interviewed at Heartland Dental (Orlando, FL) in May 2016
Interview
I was contacted by a phone screener. I then had a face to face interview with a practice administrator. Then a working interview then hired. It was a very long process.
Office Manager applicants have rated the interview process at Heartland Dental with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 55.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Office Manager roles take an average of 13 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Heartland Dental overall takes an average of 23 days.
Common stages of the interview process at Heartland Dental as a Office Manager according to 6 Glassdoor interviews include:
Phone interview: 45%
One on one interview: 36%
Background check: 9%
Skills test: 9%
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