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      Henley Enterprises

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      Customer Service Representative Interview

      Feb 17, 2017
      Anonymous Interview Candidate
      Columbus, OH
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Henley Enterprises (Columbus, OH) in Feb 2017

      Interview

      I applied on-line, then they call me and did an interview by phone, after that they check my background and select the candidate for the position. The person on the phone was professional and kind, asked me about all my experience.

      Interview questions [1]

      Question 1

      How many years of experience in customer service do I have.
      1 Answer

      Henley Enterprises interviews FAQs

      • Customer Service Representative applicants have rated the interview process at Henley Enterprises with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Service Representative roles take an average of 4 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Henley Enterprises overall takes an average of 8 days.
      • Common stages of the interview process at Henley Enterprises as a Customer Service Representative according to 1 Glassdoor interviews include:

        Phone interview:  100%

      • Here are the most commonly searched roles for interview reports -

        1. Service Center Manager(27) ;
        2. Assistant Manager(25) ;
        3. Senior Technician(20) ;
        4. Area Manager(11) ;
        5. Senior Tech(9) ;
        6. Certified Technician(8) ;
        7. Technician(6) ;
        8. Manager(5) ;
        9. SCM(4) ;
        10. ASCM(2) ;
        11. Assistant Service Center Manager(2) ;
        12. Assistant Store Manager(2) ;
        13. Customer Service Representative(2) ;
        14. General Manager(2) ;
        15. Senior Member of Technical Staff(2) .


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