The recruitment process started off positively. I had two telephone interviews with the hiring manager and a member of resourcng team in the US, so I was pleased to be called for an f2f interview at the UK Head Office in Duxford. It was a long journey for me (around 7-hours in total plus a night away at my own expense) but given the role I was interviewing for was an initial 3-month contract position, accommodated an element of home working (so location wasn't an issue for either party), and the company was a good fit with my background, I felt it was definitely worth the investment of my time. I interviewed with two different people (the hiring manager who I spoke with initially over the phone and a member of the HR team). Early on in the interview the subject of my location came up. I stressed again that it wouldn't be an issue and felt assured when the hiring manager told me that the team worked remotely in the US. After nearly 3-hours of interviews, I was told that a decision would be made early the following week (I interviewed on Wednesday). I accepted the time scales and made may way home. Five days after the interview, with the promised deadline passed, I emailed the hiring manager to ask for an update (at this point I wasn't feeling confident about the outcome, but felt the feedback would be useful). After 3-days awaiting for a response, I contacted the HR representative whom I had met. She was friendly and apologetic, but told me she was unaware of the outcome of the interview and the hiring manager was responsible making a decision. After two weeks of complete silence, I received a call from the hiring manager to tell me that I had been unsuccessful (I had given up all hope of an offer by this time, so I would have been surprised if they had called with different news) with the main reason being my location! I feel my candidate experience with Hexcel was a poor one and the feedback I was given was subjective and inconsistent with what had been discussed in the interview. However, mostly I feel disappointed by the lack of consideration and courtesy that was shown in communicating the outcome. The hiring manager talked about the importance of delivering best practice in the interview, but they obviously don't work by their own rules. I appreciate it can be near impossible to contact all applicants personally in a selection process, however I feel on the merit that an interview is deemed to be a 'two-way street', it is plain rude not feedback or at least communicate within an agreed time scale. In my opinion, it does not reflect well on the individual as a people manager, nor on the operating practice of Hexcel as a company.