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      Hexion

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      Senior Customer Service Representative Interview

      Sep 14, 2017
      Anonymous employee
      Jakarta
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. I interviewed at Hexion (Jakarta) in Jan 2015

      Interview

      The recruiter call me by phone, then i had interview with Country Manager after that interview with Customer Service Manager and Supply Chain Manager in Melbourne by Skype and the final i met with Director of Forest Product Department also negotiated salary with him.

      Interview questions [2]

      Question 1

      How do i got to deal with customers complain ?
      1 Answer

      Question 2

      are you using SAP System, then tell us for it ?
      1 Answer

      Hexion interviews FAQs

      • Senior Customer Service Representative applicants have rated the interview process at Hexion with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 73.6% positive. This is according to Glassdoor user ratings.
      • Common stages of the interview process at Hexion as a Senior Customer Service Representative according to 1 Glassdoor interviews include:

        Group panel interview:  20%

        Phone interview:  20%

        Drug test:  20%

        Presentation:  20%

        One on one interview:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Process Operator(5) ;
        2. Analyst(4) ;
        3. Coordenador(3) ;
        4. Financial Analyst(3) ;
        5. Human Resources(3) ;
        6. Lab Technician(3) ;
        7. Laboratory Technician(3) ;
        8. Operator(3) ;
        9. Process Engineer(3) ;
        10. R&D Lab Technician(3) ;
        11. Business Analyst(2) ;
        12. Chemist(2) ;
        13. Manager(2) ;
        14. Operador De Produção I(2) ;
        15. Plant Engineer(2) .


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      Jobs at Hexion

      28 jobs in United States
      North American Account Manager (Versatics)
      Columbus, OH
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      Strategic Sourcing Specialist
      Columbus, OH
      ·
      $68K - $88K /yr
      (Glassdoor est.)
      View job
      Compliance and Risk Manager - US Remote
      Columbus, OH
      ·
      $87K - $125K /yr
      (Glassdoor est.)
      View job
      Maintenance Supervisor
      Sheboygan, WI
      ·
      $68K - $90K /yr
      (Glassdoor est.)
      View job
      Resin Operator
      Springfield, OR
      ·
      $37K - $50K /yr
      (Glassdoor est.)
      View job
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