I applied online. I interviewed at Hillstone Restaurant Group (Chicago, IL) in Jan 2017
Interview
I had submitted my application including my resume and cover letter online and the hiring manager messaged me back saying that she was excited to meet me and set up a time to meet the upcoming week. When I got to the restaurant that day I asked for the hiring manager whom I had been messaging with and the employee there said that I wouldn't be meeting with her, that she was just who responded to messages and set up appointments and that I needed to refill out an application. There were about 5 other people there also filling out applications. When I was called over for my interview it was at a booth in the restaurant and lasted for 3 minutes (which was the same with all of the other candidates there). The person interviewing me rushed through an explanation of their training program, talked about how all the staff were like family, and said that each waiter only got 3 tables at a time. She then told me that they would contact me within 24 hours if they decided to continue with me in the interview process.
Overall just a very odd interview process.
I applied online. I interviewed at Hillstone Restaurant Group (Del Mar, CA)
Interview
There are 3 rounds of interviews, each 10-15 mins. The first interview was a phone call. The last 2 are through Zoom. They will be examining your personality while answering questions.
Interview questions [1]
Question 1
How would you describe what customer service means to you?
3 round interview, one phone call two zooms. Last with someone in corporate. Interviewers were kind and asked about five questions each. Each interview lasts around 10 minutes. It seemed interviewers were looking for personality rather than experience.
I interviewed at Hillstone Restaurant Group (Atlanta, GA)
Interview
4 rounds of interviews made it to final interview which lasted no more than 10 minutes over zoom and collaborator decided to “go in different direction”
Corporate interviewer appears Very out of touch.
Server applicants have rated the interview process at Hillstone Restaurant Group with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 51.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Server roles take an average of 6 days to get hired, when considering 189 user submitted interviews for this role. To compare, the hiring process at Hillstone Restaurant Group overall takes an average of 9 days.
Common stages of the interview process at Hillstone Restaurant Group as a Server according to 189 Glassdoor interviews include:
One on one interview: 28%
Personality test: 17%
IQ intelligence test: 13%
Background check: 11%
Phone interview: 7%
Skills test: 7%
Drug test: 7%
Presentation: 6%
Group panel interview: 3%
Other: 2%
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