I applied in-person. The process took 1+ week. I interviewed at Hillstone Restaurant Group (Denver, CO) in Apr 2011
Interview
Responded to a Craigs List advertisement and arrived with a resume and the form liked to in the advertisement prepared. Had a five minute one on one interview with a manager. Very standard why do you want to work here and what to you have to offer us type of questions. I was informed at the end of the interview that the hiring process is a minimum of three interviews and I would be contacted within 24 hours of each interview if I was going to be invited to another interview and told not to contact the restaurant to follow up.. Was contacted within 15 minutes of leaving for a second interview. Upon arrival for second interview I completed a 4 or 5 page personality test (the type with a great deal of integrity questions). The second interview was with a different manager from the first interview. Started with basic what are your outside interests what do you do for fun type of questions. Moved into specific questions about places I worked previously, including one of those give me an example of how you were treated unfairly by a manager and how did you handle it questions. I was then asked to give descriptions of my favorite menu items from my previous work places as if I were describing them to a guest. At the conclusion of the second interview (approximately 15 minutes) I was asked to return that evening for an RJP - Real Job Performance interview. I returned in the requested attire and was given an intelligence test. After that was graded I was assigned to two different servers to follow for an hour each. At the conclusion of the follow I was paid in cash for my time and told I would be contacted within 24 hours if I was going to be scheduled for a final interview. I was not contacted and did not follow up as was requested at the first interview. Five days later I was called and asked if I was still interested and asked to come in for the final interview. I had a 5 minute interview with the third manager a few days later. I wasn't really asked much of anything but was told more about the job and company and asked to complete a background check form. I was told that if it checked out that I would be contacted within 24 hours with the job offer and an orientation and training schedule and that if I was not contected within that time frame I would not be offered a position. I was not contacted within 24 hours. Three days later I was called and offered the opportunity to train.
10
Other Server Interview Reviews for Hillstone Restaurant Group
I applied online. I interviewed at Hillstone Restaurant Group (Del Mar, CA)
Interview
There are 3 rounds of interviews, each 10-15 mins. The first interview was a phone call. The last 2 are through Zoom. They will be examining your personality while answering questions.
Interview questions [1]
Question 1
How would you describe what customer service means to you?
3 round interview, one phone call two zooms. Last with someone in corporate. Interviewers were kind and asked about five questions each. Each interview lasts around 10 minutes. It seemed interviewers were looking for personality rather than experience.
I interviewed at Hillstone Restaurant Group (Atlanta, GA)
Interview
4 rounds of interviews made it to final interview which lasted no more than 10 minutes over zoom and collaborator decided to “go in different direction”
Corporate interviewer appears Very out of touch.
Server applicants have rated the interview process at Hillstone Restaurant Group with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 51.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Server roles take an average of 6 days to get hired, when considering 189 user submitted interviews for this role. To compare, the hiring process at Hillstone Restaurant Group overall takes an average of 9 days.
Common stages of the interview process at Hillstone Restaurant Group as a Server according to 189 Glassdoor interviews include:
One on one interview: 28%
Personality test: 17%
IQ intelligence test: 13%
Background check: 11%
Phone interview: 7%
Skills test: 7%
Drug test: 7%
Presentation: 6%
Group panel interview: 3%
Other: 2%
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