I applied in-person. I interviewed at Hillstone Restaurant Group
Interview
This was the longest interview process I have experienced applying for a serving position.
Application was filled out in person. I was then asked to interview with a manager on the spot. I was asked basic interview questions then asked to take a timed test which consisted of vocabulary and math questions. Since I passed the test I then met with one more manager. I was sent home and asked to come back for a final interview with the GM.
The interview process has become much longer now. If you get passed interviews with all managers including the gm you now have to do a face time interview with someone from the corporate office before they offer you a position as well as shadowing a server for 1/2 hr-1 hr in order to see how you fit with the company.
Interview questions [1]
Question 1
Explain a difficult situation you faced at a previous job and how you were able to solve it?
I applied online. I interviewed at Hillstone Restaurant Group (Del Mar, CA)
Interview
There are 3 rounds of interviews, each 10-15 mins. The first interview was a phone call. The last 2 are through Zoom. They will be examining your personality while answering questions.
Interview questions [1]
Question 1
How would you describe what customer service means to you?
3 round interview, one phone call two zooms. Last with someone in corporate. Interviewers were kind and asked about five questions each. Each interview lasts around 10 minutes. It seemed interviewers were looking for personality rather than experience.
I interviewed at Hillstone Restaurant Group (Atlanta, GA)
Interview
4 rounds of interviews made it to final interview which lasted no more than 10 minutes over zoom and collaborator decided to “go in different direction”
Corporate interviewer appears Very out of touch.
Server applicants have rated the interview process at Hillstone Restaurant Group with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 51.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Server roles take an average of 6 days to get hired, when considering 189 user submitted interviews for this role. To compare, the hiring process at Hillstone Restaurant Group overall takes an average of 9 days.
Common stages of the interview process at Hillstone Restaurant Group as a Server according to 189 Glassdoor interviews include:
One on one interview: 28%
Personality test: 17%
IQ intelligence test: 13%
Background check: 11%
Phone interview: 7%
Skills test: 7%
Drug test: 7%
Presentation: 6%
Group panel interview: 3%
Other: 2%
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