I applied online. I interviewed at Hillstone Restaurant Group (Winter Park, FL) in Dec 2020
Interview
For a start, when I came in to interview, there were five other applicants simultaneously meeting with managers at separate tables. I'd read other reviews on how difficult the interview process could be so I did my research on the company mission, their four main values, etc. This helped A LOT as far as being prepared for the interview questions I was asked. The managers were all very friendly but extremely professional. Two of them thanked me for dressing professionally (I wore a blazer). I was the only applicant there that day that ended up interviewing with three managers and had a fourth manager set up a video call with HR for the next day. HR interview lasted five minutes and included the same questions from the day before.
Interview questions [1]
Question 1
- Tell me about a time you had a conflict with a manager.
- What is your strongest weakness?
- Why would you be a good fit for Hillstone?
- How do you offer excellent customer service?
- How do you manage serving high volumes of customers?
- Tell me about yourself.
I applied online. I interviewed at Hillstone Restaurant Group (Del Mar, CA)
Interview
There are 3 rounds of interviews, each 10-15 mins. The first interview was a phone call. The last 2 are through Zoom. They will be examining your personality while answering questions.
Interview questions [1]
Question 1
How would you describe what customer service means to you?
3 round interview, one phone call two zooms. Last with someone in corporate. Interviewers were kind and asked about five questions each. Each interview lasts around 10 minutes. It seemed interviewers were looking for personality rather than experience.
I interviewed at Hillstone Restaurant Group (Atlanta, GA)
Interview
4 rounds of interviews made it to final interview which lasted no more than 10 minutes over zoom and collaborator decided to “go in different direction”
Corporate interviewer appears Very out of touch.
Serverer applicants have rated the interview process at Hillstone Restaurant Group with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 51.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Serverer roles take an average of 6 days to get hired, when considering 188 user submitted interviews for this role. To compare, the hiring process at Hillstone Restaurant Group overall takes an average of 9 days.
Common stages of the interview process at Hillstone Restaurant Group as a Serverer according to 188 Glassdoor interviews include:
One on one interview: 28%
Personality test: 17%
IQ intelligence test: 13%
Background check: 11%
Phone interview: 7%
Skills test: 7%
Drug test: 7%
Presentation: 6%
Group panel interview: 3%
Other: 2%
Here are the most commonly searched roles for interview reports -