I applied in-person. The process took 3 days. I interviewed at Hillstone Restaurant Group (Irvine, CA)
Interview
I walked in and was given a very straightforward job application to fill out. After that was completed I had an interview with both shift managers that were working (one after the other). It was pretty straightforward questions, the managers were super friendly, and it was more like a conversation than an interrogation (why do you want to work in hospitality?). Then I was asked to complete a couple quizzes, the first was a timed test designed to test intelligence and the other was for personality.
The next day I had an interview with the GM, who was also very easy to talk to and it ran more like a conversation with key questions thrown in (what do you think will be the hardest part of this job for you?). We also briefly discussed the results of the tests (the premise makes sense but it's effectiveness is a little skeptical). You could definitely tell that selecting the right person is important to them, but it was a little unfair to be judged based off of a multiple choice questions.
I was then told HR would be in contact with me for a third(!) interview via Skype, who was once again friendly and easy to talk to. This was the shortest, only last ~15 minutes asking the same type of questions but a little more focused toward my relationship with management and what environment I work best in.
I applied online. I interviewed at Hillstone Restaurant Group (Del Mar, CA)
Interview
There are 3 rounds of interviews, each 10-15 mins. The first interview was a phone call. The last 2 are through Zoom. They will be examining your personality while answering questions.
Interview questions [1]
Question 1
How would you describe what customer service means to you?
3 round interview, one phone call two zooms. Last with someone in corporate. Interviewers were kind and asked about five questions each. Each interview lasts around 10 minutes. It seemed interviewers were looking for personality rather than experience.
I interviewed at Hillstone Restaurant Group (Atlanta, GA)
Interview
4 rounds of interviews made it to final interview which lasted no more than 10 minutes over zoom and collaborator decided to “go in different direction”
Corporate interviewer appears Very out of touch.
Server applicants have rated the interview process at Hillstone Restaurant Group with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 51.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Server roles take an average of 6 days to get hired, when considering 189 user submitted interviews for this role. To compare, the hiring process at Hillstone Restaurant Group overall takes an average of 9 days.
Common stages of the interview process at Hillstone Restaurant Group as a Server according to 189 Glassdoor interviews include:
One on one interview: 28%
Personality test: 17%
IQ intelligence test: 13%
Background check: 11%
Phone interview: 7%
Skills test: 7%
Drug test: 7%
Presentation: 6%
Group panel interview: 3%
Other: 2%
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