I applied online. The process took 1 week. I interviewed at Hilton Garden Inn (Daytona Beach, FL) in Oct 2015
Interview
The interview process was painless. A one on one conversation with the manager and some standard questions you'd get at any interview. Just keep the conversation flowing and have a normal conversation rather than just sit there and be a robot spitting out responses.
Interview questions [1]
Question 1
Tell me a time where you had a different guest and what did you do to resolve the issue?
I interviewed at Hilton Garden Inn (Hummelstown, PA)
Interview
Quick in person interview with about 10 questions. Most asking about how you would handle a specific situation and schedule preference. I was contacted about 2 days later to discuss my interest
It was very smooth, basic questions from the hiring manager to gather an understanding of who I am. Asked about my past work experience and why I want to work for Hilton Garden Inn.
the process went very smooth, they contacted me and we went through the interview process, they were very nice and detailed when they went through the questions. they explained what the company required and what they were looking for as well
Guest Service Agent applicants have rated the interview process at Hilton Garden Inn with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 72.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Agent roles take an average of 3 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at Hilton Garden Inn overall takes an average of 9 days.
Common stages of the interview process at Hilton Garden Inn as a Guest Service Agent according to 13 Glassdoor interviews include:
One on one interview: 37%
Presentation: 16%
Drug test: 11%
Background check: 11%
Skills test: 5%
Phone interview: 5%
IQ intelligence test: 5%
Personality test: 5%
Group panel interview: 5%
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