I applied online. The process took 1 week. I interviewed at Hilton Grand Vacations (Orlando, FL) in Sep 2022
Interview
Quick, asked a few question like “tell me about a time” was hired a few days later. It’s usually with two people and in a small office. Not too hard at all.
Interview questions [1]
Question 1
Tell me about a time when you were faced with a difficult task
I applied online. The process took 1 week. I interviewed at Hilton Grand Vacations (Orlando, FL) in Aug 2018
Interview
The first interview was a video interview which went pretty well. After that, I had an in-person interview which I was offered a Job. I was then sent an offer letter and background information to complete, which took about a week.
Interview questions [1]
Question 1
When was a time where you had to use skills that you have not used in a while to resolve a problem?
Customer Care Agent applicants have rated the interview process at Hilton Grand Vacations with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Agent roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Hilton Grand Vacations overall takes an average of 14 days.
Common stages of the interview process at Hilton Grand Vacations as a Customer Care Agent according to 2 Glassdoor interviews include:
Phone interview: 17%
Drug test: 17%
Group panel interview: 17%
Presentation: 17%
Background check: 17%
One on one interview: 17%
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